Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy describes how SanjuStore.lk (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website, SanjuStore.lk (the “Site”).

1. Information We Collect

We collect several types of information from and about users of our Site:

Personal Identification Information (PII): Information you voluntarily provide to us when placing an order, creating an account, or contacting us, such as your name, email address, postal address, phone number, and payment information (processed securely by third-party payment processors).
Non-Personal Data: Information automatically collected as you navigate through the Site. This includes technical data like your IP address, browser type, operating system, pages viewed, access times, and referring website addresses.
Cookies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including:

To process and fulfill your orders, including shipping products and sending confirmations.
To improve our website, products, and customer service.
To manage your account and provide you with customer support.
To communicate with you about promotions, special offers, and new products (only if you have opted-in to receive such communications).
To detect, prevent, and address technical issues and fraud.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your PII to outside parties except as necessary to operate our business and fulfill your requests. This includes sharing data with:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, shipping carriers, and logistics partners). These parties are required to keep this information confidential.
Legal Requirements: We may disclose your PII if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Your Consent

By using our Site, you consent to our Privacy Policy.

7. Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.